Public Consultation Website That Turned Complex Plans Into Community Conversation


Architecture & Construction

A Consultation Hub for an Oxfordshire Village

Client: SevenHomes
Project Type: Website & Materials for Public Consultation
Duration: 2 weeks
Location: Oxfordshire, UK

SevenHomes needed to present a 26-home development proposal to Ashbury Village. The challenge: make technical planning documents accessible while gathering meaningful community feedback.

I designed a digital-first consultation strategy with a bespoke Squarespace website at its core—supported by exhibition boards and print materials—that transformed regulatory requirements into genuine dialogue.


 

The Challenge: Making Planning Accessible

Public consultations often fail because they're presented in planning language, not human language. For this small Oxfordshire village of 500 residents, the stakes were high: residents needed to understand proposals, SevenHomes needed quality feedback, and the consultation had to meet legal requirements while building trust.

The solution needed to work for everyone: parish councillors at 2am, busy parents on mobile, and event attendees.

 
 
 
 

The Approach: Website as Central Hub

The website served as a 24/7 accessible hub that extended conversation beyond a single event day.

Strategic Website Design:

  • Long-scroll narrative guided visitors from site constraints to final masterplan, building understanding progressively

  • "Rest" sections with quotes broke up technical content, preventing information overload

  • Anchor navigation let visitors jump to their concerns—traffic, drainage, design

  • Integrated Google Forms captured responses directly into spreadsheets for easy analysis

  • Password protection allowed client review before public launch

Supporting the Complete Experience:

Eight A1 Exhibition Boards translated website content for the physical event, enabling face-to-face discussions.

Direct Mail Leaflet with QR code ensured maximum reach across digital and non-digital audiences.

Print & Digital Feedback Forms with identical questions meant seamless data combining.

 

Key Features:

 
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Board 1

The Outcome: Strong Community Engagement

  • 121 website visits during the 2-week consultation—over 20% of the local population engaged digitally

  • 9 minutes 35 seconds average time on site—genuine reading, not bouncing

  • Website reached residents unable to attend the physical event (holidays, work commitments, mobility constraints)

  • High-quality feedback gathered including specific concerns about traffic management, design materials fitting village character, and affordable housing needs

  • Residents found information "very useful and comprehensive" with particular praise for clear presentation of technical details

  • Successful data collection with consistent responses across digital and physical channels informed SevenHomes' planning strategy

 
 

❝ SevenHomes appointed AH Studio as lead design consultant for our marketing material for a bespoke new development project in Oxfordshire.

Anna's attention to detail in understanding our brief and requirements was immediately noticeable, ensuring a smooth and successful project from the outset. Our in-house style was seamlessly incorporated into the marketing materials, creating a professional and consistent approach for our public consultation event.

In addition, a bespoke website was created to provide additional information, and online forms enabled us to gather valuable feedback following the event, helping to inform our strategy moving forward. We would not hesitate to work with AH Studio again in the future. ❞

— Jack Barnes MRICS, Senior Land Manager, Project Coordinator

 
 

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Anna Hamilton

Designs Squarespace websites that convert visitors into clients. With training in communication strategy and a design background, she brings strategic thinking that helps your ideal audience find you, understand you, and choose you. As a Squarespace Gold Partner, she unlocks platform capabilities most designers miss. Based in the UK, serving entrepreneurs globally.

https://ahstudio-design.com
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